We’re here to help
Questions about a nursery recliner, your delivery, a return, or an existing order? Contact the Cradle & Cove team.
Email: support@cradleandcove.online
Please include your order number if your question relates to a purchase. For product questions, include the product name and the details you would like help with. Please do not send full payment-card details or other sensitive financial information.
Helpful information
- U.S. shipping: Free standard shipping.
- Processing: 1–2 business days.
- Transit: 5–7 business days after dispatch.
- Estimated total delivery: 6–9 business days.
- Returns: Request a return within 30 days of purchase for products in new, unused condition.
- Exchanges: Not offered.
- Refunds: Eligible refunds are processed within 7 calendar days after we receive the return.
Shipping Policy · Returns & Refund Policy · Privacy Policy · Terms & Conditions
Return requests
Please email us before sending a product back. We will provide return instructions and confirm the correct return destination.